Patient Dashboard for Online Requests
You may make an appointment by phone at any of our offices by calling (859) 781-4900 from 8:00 AM to 5:00 PM Monday through Friday. Or, you may request an appointment online and we will contact you.
Our Office Hours
In general our surgeons are in the operating room each morning, and patients are seen between the hours of 12:30 PM and 4:30PM at most offices.
Allergy Departments Hours
Our Allergy Departments perform allergy testing and give allergy injections in the afternoon when a physician is present. In general, this is from 12:30 pm to 5:00 pm. Please call (859) 781-4900 with any questions.
Audiology and Hearing aid Hours
Our Audiologists are available for hearing testing and evaluation for hearing aids in the morning, and work closely with our physicians when they are seeing patients, typically each afternoon. Please call 859-781-4900 to schedule an appointment directly with an audiologist, and ask our receptionist for help in determining which office is most convenient for you.
About Your Visit
We want to answer as many questions as possible at your visit, please prepare for this by bringing the following information. Please contact us directly at (859) 781-4900 with any questions.
Things you should bring to your first visit:
- Health Insurance Card / Information
- A friend or family member to take notes/help with questions
- A list of all medications you are taking
- A list of your questions / concerns
- A copy of your XRAYS / CT scans (not the reports – get the actual films or a CD)
- Copies of records from doctors related to your sinuses / nose / allergies / lungs.
We accept most insurance policies. Co-payments are collected at the time of service.
If you are unable to keep a scheduled appointment, please call 24 hours prior to your appointment time to notify us of your cancellation so that another patient may be seen instead. ENT & Allergy Specialists reserves the right to bill patients for missed appointments.
If you are a new patient or have not been seen at one of our offices within a 12- month period please arrive 15 minutes early to fill out /update your paperwork. Or, you may print out your paperwork and complete it before your visit. You may also complete your paperwork online.
ENT & Allergy Specialists reserves the right to charge a fee for missed appointments, completing forms such as FMLA, or for failing to remit copayments at the time of service.
Our financial policy is available for download and review.
Billing & Insurance
At the present time ENT & Allergy Specialists accepts all major health insurance providers.
Because the Center for Surgical Care specializes in outpatient surgery, the cost of surgery is significantly less than in other facilities. Most of the surgeries at the Center are fully covered by insurance, however when surgery is performed solely for cosmetic purposes, medical insurance may not pay for the procedure or facility fee. Our insurance specialists will be happy to assist you with any insurance questions you might have about your coverage.
Contact our billing department 8am – 5pm at (859) 572-3030.
Pay Your Bill Online
ENT & Allergy Specialists offers you the ability to pay your bill online. Simply click or tap the image below and you’ll be taken through the online payment process.
Please use your Patient ID when asked for Customer ID while paying.
Prescription Refills By Calling The Office
Please call our office for your prescription refills requests at (859) 781-4900 during normal office hours.